Book Title:
Author(s):
Some examples from this set of practice questions
1.
Waar staat de afkoring CRM voor?
Answer: Customer relationship management
2.
Waar staat de afkorting ERP voor?
Answer: Enterprise resource planning
3.
Wat betekend operationalisering?
Answer: De manier waarop bedrijven en bedrijfsprocessen ingericht moeten worden.
4.
Wat is het nut van een BMC?
Answer: De beschrijving hoe de organisatie waarde creëert, levert en behoudt (hulpmiddel om je business model vorm te geven en je value propositions te bepalen).
5.
Een BMC bestaat uit hoeveel bouw stenen?
Answer: Totaal 9 stukes namelijk: Key activities (kernactiviteiten); Key Partners (kernpartners); Cost (kostenstructuur); Key resources (kernmiddelen); Channels (kanalen); Revenue (inkomstenbronnen); Customers (klantsegmenten); Customer Relationships (klantrelaties); Value proposition (waardepropositie).
6.
In welk jaar werdt het internet algemaan bekendt bij het grote publiek?
Answer: In het jaar 1996.
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