Essay
Unit 12 IT Technical Support (Part 1 Of 5)
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Unit 12 IT Technical Support (P1, P2, P3, M1, M2, D1) Explain the tools and techniques used for technical support (P1) Explain the impact of organisational policies and procedures on the provision of technical support (P2) Identify the types of fault that can occur (P3) Discuss the importance of ke...
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