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What characteristics of personal appearance can be used to create a positive first impression? Well groomed natural appearance. A dental patient tells the assistant, "I hate coming to the dentist". An empathetic response would be: "why? Our dentist is the best in the business." Sally begins her new job as a nursing assistant at Shady Pines Nursing Center on Monday. What should she do before purchasing a uniform? Check the facility's dress code for nursing assistants. ...

Empathy Identification with and understanding of another's situation, feelings, and motives Honesty Truthfullness and itegrity Dependability Reliability; trustworthiness Willingness to Learn Showing that you want to increase your work knowledge and skills Patience Being tolerant and understanding Acceptance of Criticism The ability to deal with dispproval or a suggestion that something can be improved Enthusiasm A strong feeling of excitement or ...

Sally begins her new job as a nursing assistant at Shady Pines Nursing Center on Monday. What should she do before purchasing a uniform? A. Check local stores oft he latest trends B. Open a new credit account for purchases C. Ask her friends what they think she should wear D. Check the facility's dress code for nursing assistants D After studying four hours for his final exam, Matt sticks to his plan and goes to bed at 10 p.m. He understands that getting enough sleep will: A. Make ...

Desirable Traits for health assistants to have: positive attitude, interacting appropriately, following rules, solving problems, managing stress effectively Aspects of a Positive attitude flexible, honesty, responsibility, commitment, enthusiasm Aspects of Interacting Appropriately courtesy, respect, diversity, sensitivity to boundaries, empathy Examples of following the rules attendance, dress, lines of authority, scope of practice, general rules, guidelines, and standa...

Which of the following is a benefit of oral communication over written communication? It provides immediate feedback. When is it acceptable to be dishonest in a health care facility? It is never acceptable to be dishonest. Which of the following is NOT true of communication in health care? Health care workers should cross their arms when speaking with patients. Bradley was late to work this morning. However, no one saw him come in late. When filling out his time sheet, he...

Personality Traits To be successful, health assistants, like all other health care workers, must demonstrate certain personality traits. Some of these traits may not be natural for every health assistant. All health assistants must be committed to developing these attitudes and personal characteristics. Desirable traits for health assistants include: - Having a positive attitude - Interacting appropriately - Following rules - Solving problems - Managing stress effectively Hav...

T/F) CNA certification requires 175 hours of classroom and clinical time True (T/F) There is no such thing as professional behavior False (T/F) Students must score at least 80% on five exams in the CNA course before taking the certification exam false (T/F) as students you will not have a Missouri Criminal background check False (T/F) the purpose of change of shift report is to provide continuity care true (T/F) in addition to change of shift report ...

When a moisture is added to a heat or cold application It intensifies the effect of the application Cold affects the body by Causing vasoconstriction Heat affects the body by Increasing nourishment and oxygen to cells When you fill an ice bag put enough ice to make the bag Half full The temperature of a warm soak should be 105°F Hot and cold applications are usually not left in place longer than 20 minutes Cold therapy should not be used for patie...

What are the two most common assistant-level jobs? Nurse and medical assistants What is offered to employees who have been determined to be at risk for exposure to blood borne pathogens? Free Hepatitis B vaccination Which of the following is considered a civil right? Freedom of religion Which of the following is true of nursing care delivery models? Delivery models aim to conserve costs without sacrificing the quality of care. Why is verbal communication often the...

nursing assistants work under the direction of LPN's the 5 rights of delegations include: right task, right circumstance, right direction/communication, right person, right supervision you can share information about a patient or resident with the nurse supervising giving wrong information on a job application is fraud a patient's call light goes unanswered. the person's son finds the patient lying on sheets soaked in urine. this is: neglect you could l...