Travel Industry Council of Ontario(TICO) Tests Bundle Set

The phrase "to promote a fair and informed marketplace where consumers can be confident of their travel purchases" is the a. mission statement of the Ministry of Consumer Services b. mission statement of TICO c. vision statement of TICO d. purpose of the Travel Industry Act, 2002 CORRECT ANSW...

In representations is it required to show the price including GST/PST?No CORRECT ANSWER No, the total amount to be paid for travel services A regulation in support of an Act describes... CORRECT ANSWER How the rules will be enforced or applied A representation displayed on a billboard or bus b...

Who is TICO funded by? CORRECT ANSWER Ontario Registrants TICO works with consumers to ensure that..... CORRECT ANSWER They are aware of their rights under the travel industry act 2002 what 3 groups work with TICO to carry out its mandate? CORRECT ANSWER The travel industry, the Provincial gov...

What is the Corporate structure of TICO ? CORRECT ANSWER Non-profit TICO is an authority of which Ontario government? CORRECT ANSWER Ministry of Small business and Consumer Services TICO is financed by? CORRECT ANSWER Registrants Which is NOT a TICO Board Committee? CORRECT ANSWER Investmen...

: Which one of the following circumstances would NOT result in the travel retailer having to offer the customer a full refund or comparable alternative travel services? a) Where a contract permits a price increase, the cumulative increase is more than 7% of the total price (excluding increases caus...

What 2 reports must TICO submit? CORRECT ANSWER 1) Annual Report 2) annual Business Report What are the 3 main groups of TICO? CORRECT ANSWER Government, travel industry and consumers What is the board responsible for? CORRECT ANSWER 1) overseeing the general operations of TICO 2) hiring the...

When was the Travel Industry Act, created? CORRECT ANSWER 1974 Government downloaded the responsibility to the Travel industry but still keeps a hand through which Ministry CORRECT ANSWER Ministry of Consumer Services What year was TICO created? CORRECT ANSWER 1997 TICO reports to the _____...

John is a student who has decided to create his own company to provide walking tours in his hometown of Thunder Bay. Some tourists book a tour, but because John has the flu, he does not show up. The tourists complain to TICO that their afternoon was ruined. Why is TICO unable to assist these cons...

Section 52 of the Regulation CORRECT ANSWER Purpose of the travel Industry compensation Fund The purpose of the Travel Industry Compensation Fund (usually referred to simply as the Compensation Fund, or the Fund) is to : CORRECT ANSWER protect consumers who purchase travel services from Ontario-r...

What problems may result from the acctions/arrangements that travel suppliers make? CORRECT ANSWER Physical Injuries Delays & Cancellations Overbooking Discrimination Lost, Damaged or Stolen Baggage Misrepresentation concerning Transportation, Accommodation, Tours and other services. What 6 ...

Why is travel legislation needed? CORRECT ANSWER A number of common travel problems can result from the actions or arrangements that travel suppliers make. Travel agents - even if they do not cause the above problems - may have to deal with the fallout from them. An Act: CORRECT ANSWER describes ...

Purpose of the travel Industry compensation Fund CORRECT ANSWER to protect consumers who purchase travel services from Ontario-registered retailers If travel services cannot be provided because of the financial failure of a registrant or an airline or cruise line end supplier, then a consumer may...

Representations CORRECT ANSWER presentation of fact made in person, electronically, or in print in order to induce someone to act or enter into a contract Eg. - Oral presentations - Advertisements - Brochures - Websites Registrants & Representations CORRECT ANSWER Registrants must ensure t...

What makes up the Fund? CORRECT ANSWER Contributions made by registrants Any money borrowed under this or an earlier Regulation Recoveries of money paid from the Fund Income earned on the money in the Fund. What circumstances must the registrant reimburse the Fund for any claims paid to the re...