Supply Chain Quality Management

The summary of the course Supply Chain Quality Management -M-3 of academic year 2018/2019 from the master Supply Chain Management at the Tilburg University. In this summary you will find summaries of every lecture, summaries of the belonging literature, tutorial notes and additional notes. The first chapter discusses the history of quality management, with Deming, Juran and Ishikawa amongs others. The second chapter discusses the Define and Measure phase of the DMAIC methodology. The third chapt...