Bussiness Administration in the Service Industry

Vrije Universiteit Amsterdam (VU)

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Services Management (an integrated approach) by Van Looy, Ch 1-10, 12, 14-17, 19-21 Services Management (an integrated approach) by Van Looy, Ch 1-10, 12, 14-17, 19-21
  • Services Management (an integrated approach) by Van Looy, Ch 1-10, 12, 14-17, 19-21

  • Summary • 16 pages • 2013
  • A detailed summary of most of the chapters of the book. After reading this summary you are prepared for your exam.
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