BUSN258 FINAL EXAM LATEST

BUSN258 FINAL EXAM LATEST 2018 Question Question 1.1. (TCO 1) Which of these key organizational behaviors helps customers to interact with your organization? (Points : 8) Smiling Shaking hands with customers Asking often “how am I doing”? Asking customers to begin filling out paperwork Question 2.2. (TCO 1) Which of these key organizational behaviors helps customers to stay close after a transaction? (Points : 8) Having a Halloween costume day Having employee casual dress days Mailing thank-...