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Service Design

Hogeschool van Amsterdam (HvA)

Here are the best resources to pass Service Design. Find Service Design study guides, notes, assignments, and much more.

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Mapping Experiences

Mapping Experiences

James Kalbach

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Chapter 1,2,3,4,5,6,7,10,11 Chapter 1,2,3,4,5,6,7,10,11

  • Chapter 1,2,3,4,5,6,7,10,11

  • Summary • 18 pages • 2017
  • Samenvatting van het boek: Mapping Experiences A COMPLETE GUIDE TO CREATING VALUE THROUGH JOURNEYS, BLUEPRINTS & DIAGRAMS
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Mapping Experiences + artikelen

  • Mapping Experiences + artikelen

  • Summary • 31 pages • 2017
  • HS1-8 10 & 11 uit Mapping Experiences en de artikelen "Brand Eye", "Creating Personas", "Service Design" en "STP"
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