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WGU C846 : Practice Tests 100% Solved 2024
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WGU C846 : Practice Tests 100% Solved 2024 
What is the purpose of the service configuration management practice? 
A) To ensure that services deliver agreed levels of availability to meet the needs of 
customers and users 
B) To ensure that service availability and performance are maintained at an adequate 
level in case of a disaster 
C) To set clear business-related targets for service performance so that delivery of a 
service can be properly assessed, monitored, and managed against the targe...
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WGU C846 Business of IT – Applications Exam Questions and Answers
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WGU C846 Business of IT – Applications 
Exam Questions and Answers 
Recall Definitions (Two questions on Exam) -Answer--- 
Service -Answer-A means of enabling value co-creation by facilitating outcomes 
desirable to customers—without their having to manage cost and risk. 
Utility -Answer-A functionality offered by a product or service to meet a particular need. 
Warranty -Answer-An assurance that a product or service meets agreed-upon 
requirements. 
Customer -Answer-The person who defines s...
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Package deal information:: WGU C846 Exams with 100% Correct Answers | Verified | Latest Update | 100% Pass
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Package deal information:: WGU C846 Exams with 100% Correct Answers | Verified | Latest Update | 100% Pass
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WGU C846 - ITIL v4 Questions with 100% Correct Answers | Verified | Latest Update | 100% Pass
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Output A tangible or intangible deliverable of an activity. 
Change Control (Change Enablement) Maximize the number of successful 
IT changes by ensuring that risks have been properly assessed, authorizing changes 
to proceed, and managing the change schedule. 
Deployment Management To move new or changed hardware, software, 
documentation, processes, or any other component to live environments. 
Configuration Item CI - Any component that needs to be managed in order to deliver an 
IT service. 
...
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WGU C846: Practice Exam Questions with 100% Correct Answers | Verified | Latest Update | 100% Pass
- Exam (elaborations) • 55 pages • 2024
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What is the purpose of the service configuration management practice? 
A) To ensure that services deliver agreed levels of availability to meet the needs of 
customers and users 
B) To ensure that service availability and performance are maintained at an adequate level in 
case of a disaster 
C) To set clear business-related targets for service performance so that delivery of a service can 
be properly assessed, monitored, and managed against the targets 
D) To ensure that accurate and reliable ...
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WGU C846: Quizzes Latest 2024 Questions with 100% Correct Answers | Verified | Latest Update | 100% Pass
- Exam (elaborations) • 31 pages • 2024
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The SVS (service value system) represents how: 
A) the various components and activities of the organization work together to facilitate 
value creation through IT-enabled services. 
B) processes work together to create value in the form of useful products for customers. 
C) various functions and processes work together to output products that are valuable 
to customers. 
D) departments within the IT service provider work together to create value for consumers. 
the various components and activi...
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WGU C846 Business of IT – Applications Pre Assessment Exam Questions with 100% Correct Answers | Verified | Latest Update | 100% Pass
- Exam (elaborations) • 12 pages • 2024
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Which of these statements represents an objective of service level management? Define the 
level of service clearly and unambiguously. 
To which of the stakeholders is the delivery of service metrics most important? The customer 
Which of the following is the central repository of the IT organization's data, information, and 
knowledge? Service Knowledge Management System 
Only one person may be __________ for an activity. accountable 
The primary aim of Incident Management is to ensure a quick...
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WGU C846 Business of IT - Applications Students Super Study Guide with 100% Correct Answers | Verified | Latest Update | 100% Pass
- Exam (elaborations) • 18 pages • 2024
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Complete the sentence by filling in the missing word: IT service management is important for 
organizations because businesses are ____________IT. dependent on 
Who developed ITIL? The U.K. Government 
Which service lifecycle stage is considered to be the core of the lifecycle? Strategy 
Someone who buys goods or services. The customer of an IT service provider is the person or 
group that defines and agrees on the service-level targets. Customer 
A service that delivers the basic outcomes desir...
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WGU C846 Business of IT – Applications Exam Questions with 100% Correct Answers | Verified | Latest Update | 100% Pass
- Exam (elaborations) • 13 pages • 2024
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Recall Definitions (Two questions on Exam) -- 
Service A means of enabling value co-creation by facilitating outcomes desirable 
to customers—without their having to manage cost and risk. 
Utility A functionality offered by a product or service to meet a particular need. 
Warranty An assurance that a product or service meets agreed-upon requirements. 
Customer The person who defines service requirements and takes responsibility for 
the outcome of service consumption. 
User Someone who uses th...
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WGU C846: Post Assessment Questions with 100% Correct Answers | Verified | Latest Update | 100% Pass
- Exam (elaborations) • 18 pages • 2024
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What are the purposes of error control? 
Each correct answer represents a complete solution. Choose all that apply. 
A) To identify faulty components 
B) To reassess the status of known errors that have not been resolved 
C) To identify and prioritize infrastructure, services, business processes, and information security 
events 
D) To manage known errors To identify fault components 
To reassess the status of known errors that have not been resolved 
To manage known errors 
What is the function...
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