National fiduciary gu Study guides, Class notes & Summaries

What is the definition of a defect? A) A product/process that exhibits variability. B) A product/process that does not perform as well as the competition. C) A product/process that does not meet customer requirements for use. D) A product/process that is not reliable. E) A product/process that requires extra processing. Answer C What is the primary approach employed by Lean Six Sigma to reduce the number of defects? A) Add inspection to isolate the customer from process instability...