Sommelier in hospitality Study guides, Class notes & Summaries
Looking for the best study guides, study notes and summaries about Sommelier in hospitality? On this page you'll find 2 study documents about Sommelier in hospitality.
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NRAEF Exam With Correct Answers !!!
- Exam (elaborations) • 13 pages • 2024
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NRAEF Exam With Correct Answers !!! 
 
 
 
 
High-quality customer service - ANS Consistently exceeding customers' expectations for products and services received, as well as the level of personal attention provided during the delivery 
 
Goals of high-quality customer service: - ANS -Create value for the customer. 
-Create profit for the operation. 
 
Benefits of consistently providing high-quality customer service in an operation: - ANS -Increased customer satisfaction 
-Increased cust...
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The Business of Wine
- Essay • 3 pages • 2021
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The Business of Wine reflection essay from sommelier guest speaker
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