Servicemanagement Study guides, Class notes & Summaries

Looking for the best study guides, study notes and summaries about Servicemanagement? On this page you'll find 4 study documents about Servicemanagement.

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ITIL4 summary
  • ITIL4 summary

  • Summary • 13 pages • 2020
  • Complete samenvatting ITIL4!
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IT-servicemanagement IT-servicemanagement
  • IT-servicemanagement

  • Summary • 20 pages • 2018
  • It goes without saying that a clear explanation about the ITIL lifecycle (life cycle): * Life cycle phase: Service strategy * Life cycle phase: Service design * Life cycle phase: Service transition * Life cycle phase: production Service * Life cycle phase: continuous Service improvement
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Summary Service Management Summary Service Management
  • Summary Service Management

  • Summary • 28 pages • 2018
  • This is an English summary of the book and classes of Service Management written by Paul Gemmel
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Service management Summary (incl. basics, models etc.)
  • Service management Summary (incl. basics, models etc.)

  • Summary • 19 pages • 2017
  • In dit bestand staan verschillende modellen, begrippen, schema's etc. het geeft een kort maar handig overzicht over wat je moet weten per week.
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