Bundle for ITIL 4 2023 verified

ITIL 4 Exam questions with correct answers latest 2023Service Management A set of specialized organizational capabilities for enabling value for customers in the form of services Service Management A set of specialized organizational capabilities for enabling value for customers in the form...

ITIL 4 Foundation correctly answered latest 2023governance the means by which an organization is directed and controlled service management A set of specialized organizational capabilities for providing value to customers in the form of services value the perceived benefits, usefuln...

ITIL 4 Exam Questions and correct answers 100% graded A+ 20232) Which term describes the functionality offered by a service? A. Cost B. Utility C. Warranty D. Risk A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 B. Correct. Utility is "The f...

ITIL 4 Foundations Exam questions & answers graded A+PESTLE (list) Political Economic Social Technological Legal Environmental 4 dimensions of service management organizations & people information & technology partners & suppliers value streams & processes components of the s...

ITIL 4 Foundation Practice Exam with Rationale 2023Which practice includes the classification and ownership of queries and requests from users? A. Service desk B. Incident management C. Change control D. Service level management A. "Service desks provide a clear path for users to report issues...

ITIL Foundation 4 – TEST BANK Exam correct answers (verified)What is the effect of increased automation on the 'service desk' practice? Greater ability to focus on customer experience when personal contact is needed Which term describes the functionality offered by a service? Utility ...

ITIL 4 test questions and answer latest 2023 (graded A+)customer the role that defines requirements for services and take responsibility for outcomes from service consumption user the role that uses the services sponsor the role that authorizes the budget for service consumption ...

ITIL 4 -- Chapters 1 & 2 Questions and answers latest 2023ITIL SVS (Service Value System) -Service value chain -Practices -Guiding principles -Governance -Continual Improvement 4 Dimensions model 1. Organizations and People 2. Information and Technology 3. Partners and Suppliers 4. V...

ITIL 4 - Foundation Examination Prep Test(verified)2023Deployment Management Which practice is responsible for moving components to live environments? Service Desk Which practice includes the classification and ownership of queries and requests from users? Service Level Management W...

ITIL 4 Foundation Practice Exam with full solution 2023How does prioritization of incidents assist in incident Managment? It ensures that incidents are resolved as quickly as possible Which value chain activity provides information about service Improvements to all value chain activities Im...

ITIL 4 Foundation questions and answers graded A+ already passed 2023Organizations that provide IT services use ITIL v3 and 4 concepts and practices to achieve what? key outcomes How do ITIL key principles, terminology, and models benefit so many organizations today? by being embedded in IT...

ITIL 4 questions with complete solution latest 2023What is the correct list of topics ITIL 4 Foundation covers? A. key concepts of service management, dimensions of service management, guiding principles, the service value system, the service value chain, and management practices B. key concep...