Managerial Skills

or undergraduate and graduate courses in organizational behavior and human resources. This book takes an applied approach by having students focus on developing and practicing interpersonal skills rather than learning pure management theory.

A summary of the chapters 1, 4, 13, 14, 16, 20 and 21 of the book "Training in Interpersonal Skills" by Robbins and Hunsaker, including pictures and other relevant information.