Nrf customer service Samenvattingen, Aantekeningen en Examens
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NRF Customer service Exam Study Guide_ Questions/Answers Latest Updated 2023.
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NRF Customer service Exam Study Guide_Questions/Answers Latest Updated 2023.
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NRF Customer service exam study guide_ Questions/Answers 2022-23.
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NRF Customer service exam study guide_ Questions/Answers 2022-23. 
 
A good reason for creating an opening for discussion is to: 
 
• Break down the customer's sales resistance 
• Convince the customer how much you know about the product 
• Get to know what the customer wants 
 
A new customer comes into your department, but you are helping another customer. You should: 
 
• Focus all your attention on your current customer 
• Let the new customer wait his turn until you have complet...
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NRF Customer service exam study guide (2022/2023) Graded A+
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NRF Customer service exam study guide (2022/2023) Graded A+ 
A good reason for creating an opening for discussion is to: 
• Break down the customer's sales resistance 
• Convince the customer how much you know about the product • Get to know what the customer wants Get to know what the customer wants 
Which of the following are appropriate reasons for following up with a customer? 
• You are curious whether a gift your customer purchased was well received 
• You finally located an ite...
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NRF Customer service exam study guide 2023, Complete solutions
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A good reason for creating an opening for discussion is to: 
 
• Break down the customer's sales resistance 
• Convince the customer how much you know about the product 
• Get to know what the customer wants - ANSWER Get to know what the customer wants 
 
Which of the following are appropriate reasons for following up with a customer? 
 
• You are curious whether a gift your customer purchased was well received 
• You finally located an item the customer asked for a while back 
• Y...
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NRF Customer service exam study guide with complete solutions.
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NRF Customer service exam study guide with complete solutions.
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NRF CUSTOMER SERVICE EXAM (100 QUESTIONS AND ANSWERS)
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NRF CUSTOMER SERVICE EXAM (100 QUESTIONS AND ANSWERS) 
1.	A good reason for creating an opening for discussion is to: 
•	Break down the customer's sales resistance 
•	Convince the customer how much you know about the product 
•	Get to know what the customer wants: Get to know what the customer wants
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NRF Customer Service 100 Questions and Answers 100% Correct
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NRF Customer Service 100 Questions and Answers 100% CorrectNRF Customer Service 100 Questions and Answers 100% CorrectNRF Customer Service 100 Questions and Answers 100% Correct 
When balancing service between phone customers and those you may already be helping in the store, you should: 
 
• a) Excuse yourself courteously from your in-store customer saying that you'll be right back and answer the phone 
• b) Move your in-store customer over by the phone and help both customers at the sam...
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NRF Customer Service Exam Study Guide
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NRF Customer Service Exam Study Guide 
 
A good reason for creating an opening for discussion is to: 
 
• Break down the customer's sales resistance 
• Convince the customer how much you know about the product 
• Get to know what the customer wants - Get to know what the customer wants 
 
Which of the following are appropriate reasons for following up with a customer? 
 
• You are curious whether a gift your customer purchased was well received 
• You finally located an item the custo...
-
NRF Customer Service Exam Study Guide
- Tentamen (uitwerkingen) • 27 pagina's • 2024
-
Ook in voordeelbundel
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- $9.99
- + meer info
NRF Customer Service Exam Study Guide 
 
A good reason for creating an opening for discussion is to: 
 
• Break down the customer's sales resistance 
• Convince the customer how much you know about the product 
• Get to know what the customer wants - Get to know what the customer wants 
 
Which of the following are appropriate reasons for following up with a customer? 
 
• You are curious whether a gift your customer purchased was well received 
• You finally located an item the custo...