HRM3 Study guides, Class notes & Summaries

Question 1. Question : TCO 1: John comes into the school’s office and sees Betty at the front desk. She’s the receptionist, but John doesn’t know what her job is. John asks Betty if she can register him for classes and provide some financial aid information. Betty says, “sure,” though Betty is not authorized to do these things. Betty registers John for the classes he requests & hands him a financial aid package. What type of authority does Betty display? actual authority apparent autho...