Operations Management

Everything you need to know about Operations Management. Chapter 1,2,3,4,5,6,7,8,9 are summarized. This book is needed for Attractions and Theme Parks Management at BUAS

Operations management year 1, FM HM students

Summary of the book Services marketing: integrating customer focus across the firm - McGraw-Hill Valarie A. Zeithaml. It is based on the lectures given at International Hotel Management at Breda University of Applied Sciences. Een samenvatting van het boek Services marketing: integrating customer focus across the firm - McGraw-Hill Valarie A. Zeithaml. De samenvatting is gebaseerd op de lessen die gegeven worden op International Hotel Management op Breda University of Applied Sciences.

Summary of the book: Hospitality Experience (Melissen et al., 2014) written for the course operations management

Summary of the book "Hospitality Experience" chapter 1. Authors: Frans Melissen, Jean-Pierre van der Rest, etc. (English version)

This is a summary that I've made for Operations Management. This is about Lecture 7 HR in Operations.

Operations Management by Peter Jones

Summary of the book Operations Management from Peter Jones and Peter Robinson. Very detailed and very well summarized. The result of hours of reading the book and understanding what it says... A safe bet for an exam!

Operations Management Peter Jones and Peter Robinson