Business of it c846 Study guides, Class notes & Summaries

Business of IT C846 ITIL - correct answer IT Infrastructure ITSM - correct answer IT Service Management 3 clear objectives of service management - correct answer Integration Effectiveness Efficiency ITIL is - correct answer guidance flexible a comprehensive framework compendium of best practices vendor neutral supported by solutions and tools 10 commandments ITIL - correct answer 1) Clearly defined agreed on documented roles and responsibilities 10 commandments 2 - correct...

WGU C846 ITIL, Business Of IT C846 Questions And Answers 2023

Exam (elaborations) WGU C846 ITIL Business of IT C846 Business Information Technology Final Semester Exams graded A. Worked-out questions and answers are provided to help business IT students do well and help them prepare for exams properly with terms like; Service validation and testing Service asset and configuration management (SACM Configuration management database (CMDB) What does the acronym RFC stand for?

dependent on - ANSWER Complete the sentence by filling in the missing word: IT service management is important for organizations because businesses are ____________IT. The U.K. Government - ANSWER Who developed ITIL? Strategy - ANSWER Which service lifecycle stage is considered to be the core of the lifecycle? Core Service - ANSWER A service that delivers the basic outcomes desired by one or more customers (see enabling and enhancing services). Customer - ANSWER Someone who buys good...

WGU C846 ITIL, Business Of IT C846 Questions And Answers 2023

C846 Flash Cards from Certify, WGU C846 ITIL, Business of IT C846 2024

Complete the sentence by filling in the missing word: IT service management is important for organizations because businesses are ____________IT. Correct Answer: dependent on Who developed ITIL? Correct Answer: The U.K. Government Which service lifecycle stage is considered to be the core of the lifecycle? Correct Answer: Strategy A service that delivers the basic outcomes desired by one or more customers (see enabling and enhancing services). Correct Answer: Core Service Someone...

Which of these statements represents an objective of service level management? - ANSWER Define the level of service clearly and unambiguously. To which of the stakeholders is the delivery of service metrics most important? - ANSWER The customer Which of the following is the central repository of the IT organization's data, information, and knowledge? - ANSWER Service Knowledge Management System Only one person may be __________ for an activity. - ANSWER accountable The primary a...

Business of IT - Applications - C846 (ITIL Foundation)Problem management is an important process in the service operation lifecycle stage. How does the process define a problem? - correct answer A problem is the unknown, underlying cause of one or more incidents What involves monitoring patterns of business activity? - correct answer Capacity management Who "owns" ITIL? - correct answer The U.K. government What are three of the best practices in service management? - correct answer 1....

C846 WGU - BUSINESS OF IT - APPLICATIONS, D336 - BUSINESS OF IT – APPLICATIONS / ITIL V4 FOUNDATIONS STUDY GUIDE BASED ON FINAL EXAM