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Exam 1 NURS 3100 UConn || Guaranteed A+
A nurse is discussing foods that are high in vitamin D with a client who is unable to be out in the sunlight. Which of the following should be included? correct answers 2 Large, Poached Eggs A nurse is reviewing dietary recommendations with a group of clients at a health fair. Which of the following info should the nurse include? correct answers make protein 10-35% of total calories each day A nurse is conducting a nutritional class on minerals and electrolytes. The nurse should include wh...
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A nurse is discussing foods that are high in vitamin D with a client who is unable to be out in the sunlight. Which of the following should be included? correct answers 2 Large, Poached Eggs A nurse is reviewing dietary recommendations with a group of clients at a health fair. Which of the following info should the nurse include? correct answers make protein 10-35% of total calories each day A nurse is conducting a nutritional class on minerals and electrolytes. The nurse should include wh...
ZENDESK ADMINISTRATION || TESTS COMPILATION BUNDLE
Zendesk Support Admin Certification || Guaranteed Pass!!! Zendesk Administrator Exam- Section 6: Security and Data Persistence || With 100% correct answers. Zendesk Administrator Exam/ Section 3: User Experience || 100% verified solutions. Zendesk Training || Questions with complete solutions.
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- Zendesk Administrator Exam/ Section 3: User Experience || 100% verified solutions. • Tentamen (uitwerkingen)
- Zendesk Administrator Exam- Section 6: Security and Data Persistence || With 100% correct answers. • Tentamen (uitwerkingen)
- Zendesk Certification || Questions with complete solutions. • Tentamen (uitwerkingen)
- Zendesk Support Admin Certification || Guaranteed Pass!!! • Tentamen (uitwerkingen)
- Zendesk Terms and Tools || Questions with correct solutions. • Tentamen (uitwerkingen)
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Zendesk Support Admin Certification || Guaranteed Pass!!! Zendesk Administrator Exam- Section 6: Security and Data Persistence || With 100% correct answers. Zendesk Administrator Exam/ Section 3: User Experience || 100% verified solutions. Zendesk Training || Questions with complete solutions.
ZENDESK || With errorless answers.
4x correct answers Any customer service interaction is ___ more likely to drive disloyalty, than loyalty. 70% correct answers Support makes up ____ of Zendesk's revenue. 75% correct answers ______ of most innovative companies use Zendesk Support. -lack of agent knowledge/power/insight -complex or outdated existing systems -unproductive agents correct answers What are the 3 reasons why most companies are unable to provide great customer support? -reduce customer effort correct answ...
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4x correct answers Any customer service interaction is ___ more likely to drive disloyalty, than loyalty. 70% correct answers Support makes up ____ of Zendesk's revenue. 75% correct answers ______ of most innovative companies use Zendesk Support. -lack of agent knowledge/power/insight -complex or outdated existing systems -unproductive agents correct answers What are the 3 reasons why most companies are unable to provide great customer support? -reduce customer effort correct answ...
Zendesk Training || Questions with complete solutions.
Tips to be an Active Listener? (5) correct answers 10 second rule Limit distraction (No phone, Slack on mute) Don't interrupt (Write down questions/thoughts) Clarify & paraphrase Listen to emotions How to be an active listener? (5) correct answers 1. Ask Questions 2. Seek Elaboration (Repeat answer, 5 Whys) 3. Speak Less (Bite Tongue) 4. Use Minimal Encouragers ("Right") 5. Probe Further (Repeat Answers, Seek Clarification) CX Trends -- Background correct answers "2020 changed ...
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Tips to be an Active Listener? (5) correct answers 10 second rule Limit distraction (No phone, Slack on mute) Don't interrupt (Write down questions/thoughts) Clarify & paraphrase Listen to emotions How to be an active listener? (5) correct answers 1. Ask Questions 2. Seek Elaboration (Repeat answer, 5 Whys) 3. Speak Less (Bite Tongue) 4. Use Minimal Encouragers ("Right") 5. Probe Further (Repeat Answers, Seek Clarification) CX Trends -- Background correct answers "2020 changed ...
Zendesk Terms and Tools || Questions with correct solutions.
Support Suite includes which products? correct answers Support, Guide, Chat, Talk, + Messaging (think omnichannel experience) Which plan types are available for the Support Suite? correct answers Professional at $89/Month Annually Enterprise at $149/Month Annually What is Guide? correct answers Knowledge base and self-service What is Chat? correct answers Live chat software so you can give your customers real-time support as they browse your website and answer questions quickly. Wha...
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Support Suite includes which products? correct answers Support, Guide, Chat, Talk, + Messaging (think omnichannel experience) Which plan types are available for the Support Suite? correct answers Professional at $89/Month Annually Enterprise at $149/Month Annually What is Guide? correct answers Knowledge base and self-service What is Chat? correct answers Live chat software so you can give your customers real-time support as they browse your website and answer questions quickly. Wha...
Zendesk Support Admin Certification || Guaranteed Pass!!!
What is a View? correct answers Group tickets based on criteria that the Admin defines. What are Ticket Fields? correct answers Areas inside tickets to add in more contextual information about the customer. What are Events? correct answers Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? correct answers Enable agents to update tickets with scripted answers based on predefined actions/events. ...
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What is a View? correct answers Group tickets based on criteria that the Admin defines. What are Ticket Fields? correct answers Areas inside tickets to add in more contextual information about the customer. What are Events? correct answers Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? correct answers Enable agents to update tickets with scripted answers based on predefined actions/events. ...
Zendesk Certification || Questions with complete solutions.
What channels does Zendesk offer? correct answers Email Help Center Twitter Chat Facebook Talk Web Widget Mobile SDK API How many email addresses can you use? correct answers As many as you want! (no limit) Can you receive/respond to tickets with email addresses outside of Zendesk? correct answers Yes, it takes extra setting up with forwarding settings. Also can send from these as if it was from Zendesk email as well! Only _____ have access to the incoming tweets; ____ have acce...
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What channels does Zendesk offer? correct answers Email Help Center Twitter Chat Facebook Talk Web Widget Mobile SDK API How many email addresses can you use? correct answers As many as you want! (no limit) Can you receive/respond to tickets with email addresses outside of Zendesk? correct answers Yes, it takes extra setting up with forwarding settings. Also can send from these as if it was from Zendesk email as well! Only _____ have access to the incoming tweets; ____ have acce...
Zendesk Administrator Exam- Section 6: Security and Data Persistence || With 100% correct answers.
Zendesk Sandbox correct answers A stand alone instance of your Zendesk based on your current settings, including account name, branding, localization, and agents. Use the sandbox for testing triggers, automations, etc. without effecting production environment. Zendesk open support instance correct answers Anyone can see your help center and submit requests. You have two options for setup of users: registered (verified) and non registered When and agent leaves you can reassign their tickets...
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Zendesk Sandbox correct answers A stand alone instance of your Zendesk based on your current settings, including account name, branding, localization, and agents. Use the sandbox for testing triggers, automations, etc. without effecting production environment. Zendesk open support instance correct answers Anyone can see your help center and submit requests. You have two options for setup of users: registered (verified) and non registered When and agent leaves you can reassign their tickets...
Zendesk Administrator Exam/ Section 3: User Experience || 100% verified solutions.
What is the default language in Zendesk correct answers The default language in Zendesk is the language the agents see in the agent interface by default ad the end users see in the Help Center by default How to set the default language for your account? correct answers Click 'Admin'> Settings>Account> Select 'Localization' tab > beside 'languages' (select a language from the drop-down > Click 'Save' What two time formats can you choose from in Zendesk correct answers...
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What is the default language in Zendesk correct answers The default language in Zendesk is the language the agents see in the agent interface by default ad the end users see in the Help Center by default How to set the default language for your account? correct answers Click 'Admin'> Settings>Account> Select 'Localization' tab > beside 'languages' (select a language from the drop-down > Click 'Save' What two time formats can you choose from in Zendesk correct answers...
S-12 S-13 S-14 Standpipe and Sprinkler || Tests Compilation Bundle
S-13 AND S-14 STANDPIPE SYSTEM || With 100% correct answers. s12 fdnyc || Questions with complete solutions. s-13 NYC city wide standpipe test || With complete solutions. Local 94 / S-12, S-13, S-14 Review and information || 100% verified answers. Certificate of Fitness S-12 Definitions || 100% accurate answers.
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- 221 Test 2 Fire Sprinkler Systems || 100% correct. • Tentamen (uitwerkingen)
- Certificate of Fitness S-12 Definitions || 100% accurate answers. • Tentamen (uitwerkingen)
- Chapter 20- Sprinkler Systems || Questions with correct answers. • Tentamen (uitwerkingen)
- FDNY S12 || Questions with error-free answers. • Tentamen (uitwerkingen)
- FDNY Sprinkler Standpipe System S-12/S-13 || Questions with correct solutions. • Tentamen (uitwerkingen)
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S-13 AND S-14 STANDPIPE SYSTEM || With 100% correct answers. s12 fdnyc || Questions with complete solutions. s-13 NYC city wide standpipe test || With complete solutions. Local 94 / S-12, S-13, S-14 Review and information || 100% verified answers. Certificate of Fitness S-12 Definitions || 100% accurate answers.
SBB Human Blood Groups (Questions with 100% accurate answers)
ALA Lighting Specialist (Possible questions with complete solutions; 100% verified)
Astronomy 1010 Clemson Final Exam 2023; A+ GRADED
Business Capstone Exam Questions (All solved)
Nurs 172 - Exam 4 (Guaranteed Pass!)