OAM Study guides, Class notes & Summaries

OAM 330 Final Exam 2024 Questions and Answers with complete solution What two dimensions of relationships are important in forming alliances? - Answer ️️ -- Trust - Rapport What are important considerations in group negotiations? - Answer ️️ -- Trustworthiness of key individuals - Binding agreement: collateral, written contract? - Nonverbal cues What did the eBay methods for encouraging removal of negative feedback show is effective? - Answer ️️ -A short apology gained more ...

OAM 330 Final Exam Questions and Answers Rated A+ What two dimensions of relationships are important in forming alliances? - Trust - Rapport What are important considerations in group negotiations? - Trustworthiness of key individuals - Binding agreement: collateral, written contract? - Nonverbal cues What did the eBay methods for encouraging removal of negative feedback show is effective? A short apology gained more removal of negative feedback than cash rebates. Power derives not only from ...

OAM 330 Exam 1 Questions and Answers 2024 with complete solution What is OB? - Answer ️️ -The science of behavior in work organizations Evidence Based Management - Answer ️️ -1. Relies on systematic empirical studies 2. Belief that behavior isn't random 3. Behavior is predictable - Approaches to learning about OB - Answer ️️ -1. Intuition 2. Experience 3. Systematic study Best sources of information to worst - Answer ️️ -1. Review or synthesis of multiple experimental...

OAM 330 FINAL EXAM WITH 100% CORRECT ANSWERS

Who is more likely to negotiate on salary: men or women? - Answer- Men (T/F) People who negotiate are more likely to increase their starting salaries - Answer- True Why don't people negotiation for better pay when offered a job? (3 reasons) - Answer- 1. Uncomfortable asking for more 2. Worried the offer will be rescinded 3. Not wanting to appear greedy What is surprising to hear about negotiations and employers? - Answer- Many employers expect to negotiate salaries (often offer less...

Most creative rotten apple pitches - Highlight hidden benefits (Sell seeds, not the apples) - Reframing product (Selling rare antique apple) - Linking to an important cause (Proceeds go to charity) (Turning into highly efficient battery) When might you need to influence and persuade others at work: Influence up/down Influence up - You are seeking a job/ promotion/ assignment Influence down - You need to lead and motivate your team Any direction - You want a certain de...

Fault and Configuration Management (FCAPS and OAM&P and TOM) Questions With 100% Correct Answers.

What is the typical representation of negotiations? - Answer- It is about self-interest and getting what you want; aggressive and competitive; getting what you want requires taking from others Define the paradox of self-focus - Answer- when both parties only focus on their own interests, they both usually end up worse off Define negotiation - Answer- interpersonal decision-making process that is necessary whenever we cannot achieve our objectives single-handedly Note: negotiations happe...

OAM 330 Midterm Questions and Answers Already Passed The science of behavior in work organizations Organizational Behavior What do people do? Descriptive Science How and why does it happen? Interpretive Science what should people do, and how can we make it happen? Prescriptive Science Intuition, Experience, Systematic Study Approaches to OB Intuition, Anecdote, Personal Experience, Case Studies/Expert Opinion, Other forms of systematic research, Randomized controlled experiments, Review or ...

Most people think_____ will motivate them more than it actually does pay Making work _______ challenging may motivate better than making a job easier more Employers _______ the power of acknowledgment and thanks underestimate Common sense is necessary - but not sufficient for predicting human behavior in organizations• Success: task skills + management skills Behavior is predictable What is empirical evidence? in modern science - evidence arisin...