OAM Study guides, Class notes & Summaries

Test Bank For Concepts of Chemical Dependency 11th Edition by Harold E. DoweikoAmelia Evans Chapter 1-38

What two dimensions of relationships are important in forming alliances? - Trust - Rapport What are important considerations in group negotiations? - Trustworthiness of key individuals - Binding agreement: collateral, written contract? - Nonverbal cues What did the eBay methods for encouraging removal of negative feedback show is effective? A short apology gained more removal of negative feedback than cash rebates. Power derives not only from control of resources, but ...

Organizational Behavior The study of people at work 3 sciences behind Organizational Behavior Descriptive science, interpretive science, prescriptive science Descriptive science what do people do? interpretive science how and why does it happen? prescriptive science what should people do and how can we make it happen? Why organizational behavior? helps you understand yourself and others what three things do ceos fail to understand? 1. the culture ...

Descriptive science what do people do? Interpretive science how and why does it happen? Prescriptive science what should people do, and how can we make it happen? What is OB? - The science of behavior in work organizations - An applied social science that draws on more basic social sciences Why OB? Those who work in and with organizations are often not the purely rational actors we assume. What is the peter principle? You will rise to the level of your i...

individual level organizational behavior -How to avoid common decision traps and make effective decisions -How personality and culture influence work behavior -How to motivate others interpersonal level organizational behavior -How people acquire and use power in organizations -How to utilize persuasion techniques to influence others -How to negotiate and manage conflicts successfully collective level organizational behavior -The advantages and disadvantages of teams -The p...

OAM 331 Exam 1 Latest 2023 Graded A+ Honda A Logic -fully integrated manufacturer - salves vol obj - innovation to production fast Honda B Entrenpueral spirit and grit -didn't sell bigger bikes -> pivot to smaller super cubs -meet nicest people on a honda honda used ___________ for success to US motorcycle - mass production / market -labor productivity -dealer network -low cost Strategy set of activities that work together to create sustainable competitive adv British Motor problems -mec...

OAM 330 POWER AND LEADERSHIP WITH VERIFIED SOLUTIONS.

OAM 330 Final Exam | actual questions and answers 2023/24 What two dimensions of relationships are important in forming alliances? - - Trust - Rapport What are important considerations in group negotiations? - - Trustworthiness of key individuals - Binding agreement: collateral, written contract? - Nonverbal cues What did the eBay methods for encouraging removal of negative feedback show is effective? - A short apology gained more removal of negative feedback than cash rebates. ...

What is empirical evidence? Evidence arising from systematic testing or experimentation What is the best form of evidence/info. and the worst form of evidence/info.? Best: review or synthesis of multiple experiments and randomized controlled experiments Worst: personal experience and anecdotes Provide an example of when empirical evidence helped a company save money 7/11 wanted to improve service...they randomly assigned 15 stores to a courtesy control group where the clerks no...

organizational behaviour the study of what people think, feel, and do in and around organizations social science drawing on other social sciences: psychology, sociology and political science interpretive, descriptive, and prescriptive importance of organizational behaviour understanding yourself, others and power dynamics helps companies to attract and retain employees evidence based management Relies on systematic empirical studies- understanding relationships based on scien...